A Relationship with an Estate Agent

The Buyer

Building a positive and professional relationship with the estate agent can greatly enhance your experience as a property buyer.

 Here are some ASKJOANNA tips to keep an estate agent on your side

Clear Communication

Be transparent about your preferences, priorities, and budget from the beginning.

Clearly communicate your expectations and any specific requirements you have for your dream property.


Respect Their Time

Value the estate agent's time by being punctual for appointments and property viewings.

If you need to cancel or reschedule, provide as much notice as possible.



Maintain a professional and courteous demeanour throughout your interactions.

Remember that estate agents are intermediaries, and treating them respectfully contributes to a positive relationship.


Provide constructive feedback after property viewings, indicating what you liked or disliked. This helps the agent understand your preferences better.


Be honest about your level of interest in a property. If you're not keen on a particular option, let the agent know so they can focus on finding more suitable options. 

TOP TIP – unlike in Europe and in the USA, in the UK the estate agent is only formally engaged by the seller and it is the seller who is liable to pay the agent's commission when a sale is secured. However, the agent needs you as a buyer to secure a sale and so your relationship with he or she is as important as it is with the seller.

Ask for Advice

Seek the estate agent's advice on market trends, property values, and negotiation strategies. Their expertise can be valuable in making informed decisions.


Be Realistic

Set realistic expectations regarding your budget and the type of property you're looking for. This helps the agent tailor their search to match your needs.


Regular Check-Ins

Maintain regular communication to stay updated on new listings and market changes.
Check in with the agent periodically to show ongoing interest and commitment to the property search.


Express Appreciation

Express gratitude when the estate agent goes above and beyond. A simple thank-you can go a long way in fostering a positive relationship.

TOP TIP – trusting the estate agent is key to securing the best deal for you and ensuring you get your dream home. If this trust starts to wane, consider trying to speak to the seller directly to explain your position and try to seal the deal, or maybe see it as a sign that the property isn't meant for you and look somewhere else.